Ace Apparel is a Bay Area-born clothing brand redefining the intersection of luxury and streetwear. Built on a foundation of bold expression, elevated design, and cultural authenticity, Ace represents more than fashion—it’s a statement of confidence, individuality, and ambition.

At Ace Apparel, we are committed to providing our customers with the highest quality products and services. We strive to ensure that your experience with us is positive and that you are satisfied with your purchase.

To maintain transparency and clarity regarding our refund policy, we would like to inform you that we do not offer refunds on any products or services once they have been purchased. 

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Once a product or service is purchased from Ace Apparel, it is considered a final sale. We do not offer refunds, returns, or exchanges for any reason, including but not limited to:

Change of mind

Purchasing the wrong product

Dissatisfaction with the product or service

Technical issues (unless the product is proven to be faulty)

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If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team. We are here to assist you and address any inquiries you may have. By making a purchase with Ace Apparel, you acknowledge that you have read and understood our refund policy and agree to its terms and conditions. We appreciate your trust in our products and services and are committed to providing you with a positive experience.

-Ace Apparel

Ace Apparel – Privacy Policy

Last Updated: August 13, 2025

Ace Apparel operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (“Services”). Ace Apparel is powered by Shopify, which enables us to provide these Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase through our Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information.

We may collect or process:

• Contact details: Name, billing address, shipping address, phone number, email.
  
• Financial details: Credit/debit card numbers, payment confirmation, and other payment information.
  
• Account information: Username, password, security questions, preferences, and settings.
  
• Transaction history: Items viewed, cart contents, wishlist, purchases, returns, exchanges, and cancellations.
  
• Communications: Messages you send us, such as customer service inquiries.
  
• Device information: IP address, browser type, operating system, and device identifiers.
  
• Usage data: How and when you interact with our site, pages visited, and features used.
  

2. Sources of Personal Information

We collect personal information from:

• Direct interactions: Creating an account, placing an order, contacting us, or submitting information through our site.
  
• Automatic collection: Cookies and similar technologies when you browse or use the Services.
  
• Service providers: Payment processors, shipping providers, analytics providers.
  
• Partners and third parties: Marketing platforms, social media, and advertising networks.
  

3. How We Use Your Personal Information

We may use your information to:

Provide, tailor, and improve Services

• Fulfill orders, process payments, arrange shipping, and manage returns/exchanges.
  
• Customize your shopping experience (e.g., product recommendations).
  
• Maintain your account and remember your preferences.
  

Marketing and advertising

• Send promotional emails, text messages, or mail.
  
• Show you ads on our Services or other websites based on your activity.
  
• You can opt out of marketing emails anytime by clicking “unsubscribe” in our emails or contacting us at aceapparelclo@gmail.com.
  

Security and fraud prevention

• Authenticate your account.
  
• Detect and prevent fraudulent or malicious activity.
  

Communication and support

• Respond to inquiries and provide customer service.
  

Legal compliance

• Comply with applicable laws or respond to lawful requests from authorities.
  

4. How We Share Your Personal Information

We may share personal information with:

• Shopify (our e-commerce platform). Learn more: Shopify Privacy Policy.
  
• Vendors and service providers (e.g., IT management, payment processing, shipping, analytics, customer support).
  
• Business and marketing partners for advertising purposes.
  
• When you request or consent (e.g., shipping carriers, social media logins).
  
• Affiliates within our corporate group.
  
• In business transactions such as mergers, acquisitions, or bankruptcy.
  
• When required by law or to protect our legal rights.
  

5. Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain personal information to provide and improve the Services.

You can learn more about Shopify’s practices here: Shopify Consumer Privacy Policy
You may exercise rights related to data processed by Shopify here: Shopify Privacy Portal.

6. Third-Party Websites

Our Services may link to third-party sites. We are not responsible for their privacy or security practices. Review their policies before providing any personal information.

7. Children’s Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect information from children under 16. If you believe a child has provided us with personal information, contact us to request deletion.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in.
  
• Remember your preferences.
  
• Analyze site traffic and performance.
  
• Deliver targeted advertising.
  

You can manage cookies through your browser settings, though some features may not function properly if disabled.

9. Security & Data Retention

• We use reasonable measures to protect your information, but no method is 100% secure.
  
• We retain your personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, or enforce agreements.
  

10. Your Rights and Choices

Depending on where you live, you may have rights to:

• Access/Know – Request a copy of the personal information we hold about you.
  
• Delete – Request deletion of your personal information.
  
• Correct – Request correction of inaccurate personal information.
  
• Portability – Receive your data in a portable format.
  
• Opt out of sale/sharing – You can opt out by emailing aceapparelclo@gmail.com with “Privacy Opt-Out” in the subject line.
  
• Object to processing – In some jurisdictions, object to our use of your personal information.
  
• Withdraw consent – Where we rely on consent, you can withdraw it at any time.
  

We will not discriminate against you for exercising your privacy rights.

11. International Transfers

We may transfer, store, and process your personal information outside your country of residence. When doing so, we use recognized safeguards such as Standard Contractual Clauses to protect your data.

12. Complaints

If you have concerns about our privacy practices:

• Contact us at aceapparelclo@gmail.com.
  
• If you are in the EEA or UK, you may contact your local data protection authority.
  

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated version with a revised “Last Updated” date.

14. Contact Us

Ace Apparel
Email: aceapparelclo@gmail.com

Ace Apparel – Terms of Service

OVERVIEW
Welcome to Ace Apparel! The terms “we,” “us,” and “our” refer to Ace Apparel. Ace Apparel operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Ace Apparel is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to the device and settings used.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or match the images on our website. All product descriptions are subject to change without notice at our sole discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Ace Apparel reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Ace Apparel confirms acceptance and processes payment.

Please review your order carefully before submitting, as Ace Apparel may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the contact details provided at the time of order.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will appear in your order confirmation email.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges. Prices in our online store may differ from prices in physical or third-party stores.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete,
(ii) you are authorized to use such credit card,
(iii) charges incurred by you will be honored by your credit card company, and
(iv) you will pay all charges, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content in our Services — including trademarks, logos, text, images, graphics, product reviews, video, audio, and design — is owned by Ace Apparel, its affiliates, or licensors, and protected by U.S. and international laws.

You may use the Services for personal, non-commercial purposes only. No reproduction, distribution, modification, or public display of content is allowed without our prior written consent. All rights not expressly granted are reserved by Ace Apparel.

SECTION 7 – OPTIONAL TOOLS

You may have access to tools from third parties that we neither control nor monitor. These are provided “as is” and “as available,” without warranties or liability. Your use of such tools is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party sites and are not liable for any harm from your use of them. You access such sites at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Ace Apparel is powered by Shopify, which enables us to provide the Services. However, all sales and purchases are made directly with Ace Apparel. Shopify is not responsible for any aspect of sales between you and Ace Apparel. You release Shopify from all claims related to your purchases.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is handled in accordance with our internal privacy practices. Shopify may also collect and process certain information to operate and improve the Services.

SECTION 11 – FEEDBACK

If you submit any ideas, suggestions, or other feedback (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use it for any purpose. You represent that you own or have rights to such Feedback and that it complies with these Terms.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information in the Services that contains errors or omissions relating to products, pricing, or availability. We reserve the right to correct or update such information and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate intellectual property rights, to harass others, to transmit false information, to spread malicious code, to collect personal data without consent, or to interfere with the operation of the Services.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time, without notice, for violations of these Terms. Certain provisions, including those on intellectual property, disclaimers, limitations of liability, and indemnification, will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as expressly stated by Ace Apparel, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied. Some jurisdictions do not allow disclaimers, so these may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent allowed by law, Ace Apparel, its affiliates, partners, and Shopify shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Ace Apparel, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right under these Terms is not a waiver. These Terms constitute the entire agreement between you and Ace Apparel regarding the Services.

SECTION 20 – ASSIGNMENT

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights without notice to you.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the state where Ace Apparel is headquartered. You agree to submit to the jurisdiction of those courts.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update or modify these Terms at any time by posting changes on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

For questions about these Terms, contact us at:
Email: aceapparelclo@gmail.com